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About Us

Trust Inns is very proud to be one of the longest standing pub companies in the UK, trading in England, Scotland and Wales.

Currently we have over 50 members of staff. Some are based at our head office in Chorley, but the majority travel around the country to provide support and assistance to our estate of pubs.

Code of Practice

At Trust Inns we are dedicated to providing you with the best level of service we can and therefore adhere to a voluntary Code of Practice from the British Beer & Pub Association.
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Our History - Where Trust Inns are going & where we started

Trust Inns is very proud to be one of the longest standing pub companies in the UK, trading in England, Scotland and Wales. Currently we have over 50 members of staff. Some are based at our head office in Chorley, but the majority travel around the country to provide support and assistance to our estate of pubs. Click through to read more.

2023 & Beyond.

Trust inns acquired a further 16 properties. The company continues to grow from strength to strength.

2022.

This year saw the company purchase 10 new outlets. The business growing significantly.

2021.

Further lockdowns due to the pandemic continue to impact on the trade of the entire estate, but Trust Inns’ licensees continues to support their local communities and perform well. Another 5 outlets are purchased and join the company. 2 of these join the retail managed division.

2020.

A global pandemic sees the closure of all pubs across the country for the first time in living history. Trust Inns provides financial and practical support to navigate this devastating time and emerged in the summer of 2020 with record volume sales. Despite the closures, the company purchases 2 new outlets and develops its new retail managed agreements.

2019.

A new Managing Director at the end of 2019 signals a new period of growth and acquisition.

2014.

Trust Inns’ branding receives a facelift to reflect its optimism for the future.

2013.

Trust Inns consolidates its objective to offer attractive and viable pub businesses to tenants, by improving customer service and the consolidated the overall support service available from its operations teams.

2012.

The company maintains its strong commitment to improvement and expansion within its estate with a number of large investment projects throughout the country.

2011.

This year saw the start of a series of large development projects to improve our estate and business offer.

2010.

A new Managing Director joined the team and investment in the estate stepped up a level.

2009.

The company introduced a series of improvements to its business package; namely its new 3 and 10 year Business Development Leases with competitive barrelage discounts.  The new 1 year Tenancy Agreement was also introduced for those wishing to take their first steps into a pub venture

2008.

Trust Inns’ Code of Practice was accredited by the BII Benchmarking and Accreditation Services and the Introduction of a new Estate Director ensured that a continued programme of investment and development was implemented.

2007.

This year the company invested over £5 million within its estate, became finalists for the Publican’s Pub Company of the Year and started a period of growth and development within is internal structure and support services.

2006.

The company acquired 102 public houses from Mitchells & Butler. These properties spread across the UK and strengthened the portfolio considerably.

2005.

The company changed its name to Trust Inns Limited and started a new phase in its life cycle.

2004.

The company purchased 8 properties from Herald Inns & Bars.

2003.

New support services and training & courses were developed to help build upon the success of previous years.

2002.

The company sold 176 smaller pubs in order to strengthen its position within the industry and to allow focus on the development opportunities that remained.

2001.

A period of consolidation and planning for the company to continue to grow and prosper over the coming decade.

2000.

The company’s most significant single acquisition was made; that being 360 Scottish & Newcastle public houses in April 2000.

1999.

A small package of public houses was bought from Shapelogic.

1998.

A small number of houses were purchased from S&N and also individual purchases were made to strengthen those locations where we already traded.

1997.

The company developed its internal support structure for licensees, growing its operational and support team staff in preparation for its next acquisition.

1996.

Further packages of public houses were purchased from Allied Domecq and Go-Ahead Leisure

1995.

The company was incorporated with the specific purpose of acquiring a substantial package of public houses from Scottish and Newcastle Ltd.

“I particularly like the fast and efficient decision making associated with a private family run pub business .”

The Dog & Partridge, Chorley

Meet the Team

Trust Inns prides itself on the close working relationships it builds with the hardworking tenants, lessees, and managers of its pubs throughout its estate.

Throughout your lease and tenancy term with Trust Inns, you will get to know not only your Business Development Manager but a whole host of key personnel, either by phone or in person.

Below are our senior management team, but our head office team are always on hand to help you should you need them.

  • Managing Director – Mark Brown
  • Operations Director South – Wayne Billyeald
  • Operations Director North – Neil Rhymes
  • Head of Property – Michael Fazal
  • Commercial & Logistics Manager – Daniel Goodman
  • Recruitment Manager – Delia Lang
  • Financial Controller – Steven McDermott

Find a Pub to Let Contact Trust Inns

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Want to Know More? Request Your Free Guide to Becoming a Pub Landlord

If you’re thinking of running a pub for the first time, then we’re pretty certain you’ll have lots of questions and possibly not know where to start on your search. This handy, quick and simple guide will help to point you in the right direction, give you the right questions to ask/consider and a check list to cover.